Privacy Policy
Last updated: May 14, 2026
At Casinia, we are committed to protecting your privacy and personal information in accordance with Canadian privacy laws including PIPEDA. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our online casino services.
Information We Collect
We collect personal information you provide during account registration, such as your name, email address, date of birth, and payment details required for verification and transactions. We also gather technical data including your IP address, device information, browser type, and usage patterns through cookies and similar technologies. For Canadian users, we may collect government-issued ID for age and identity verification to comply with gaming regulations. This information helps us provide secure gaming services and prevent fraud.
How We Use Your Information
We use your personal information to create and manage your account, process deposits and withdrawals, and deliver personalized gaming experiences. Your data enables us to verify your identity, ensure you meet age restrictions, and comply with Canadian anti-money laundering requirements. We also analyze usage data to improve our services, prevent fraud, and send you relevant promotional communications if you have consented. All processing is done with your consent or as necessary for our legitimate business purposes under PIPEDA.
Information Sharing
We do not sell your personal information to third parties. We may share data with trusted service providers such as payment processors, identity verification services, and hosting providers who are contractually obligated to protect your information. Disclosure may also occur if required by Canadian law, regulatory authorities, or to protect our rights, safety, or property.
Data Security
We implement robust security measures including SSL encryption, firewalls, and secure servers to protect your personal information from unauthorized access, disclosure, or destruction. Access to your data is restricted to authorized personnel only on a need-to-know basis. We regularly audit our systems and follow industry best practices to safeguard data. While no online transmission is completely secure, we take all reasonable steps to protect your information in compliance with Canadian standards.
Your Privacy Rights
Under PIPEDA and applicable Canadian privacy laws, you have the right to access, correct, or delete your personal information by contacting us. You may withdraw consent for data processing, request details of disclosures, or lodge complaints with the Office of the Privacy Commissioner of Canada. We respond to verified requests within 30 days. For Quebec residents, additional rights may apply under the Quebec Privacy Act.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance site functionality, analyze traffic, and personalize your experience. You can manage cookie preferences through your browser settings or our cookie consent tool. Our Cookie Policy provides more details on types and purposes.
Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact our Privacy Officer. We aim to respond within 30 days.
[email protected]